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Emerging Technology in Advertising
WITH over 39,000 real estate agents and companies in Australia, it’s important you’re doing all you can to stand out from the crowd and be seen when customers are deciding they want to sell their property.  

But beyond the traditional approach (billboards at train stations and flyers through the door), how can you use online advertising to get the best return on your marketing investment?  

One of the great things about new technology is the wealth of data and information that it gives you access to. Using this information you can target your advertising to particular users, reducing cost on ad-wastage and ‘lasering in’ on those who are most relevant.  

Finding Customers Who Know They Want To Sell  

In the first instance, it’s wise to setup a traditional Search Engine Marketing campaign to capture those customers who are already in the mindset to sell. You need to make your campaign as specific as possible and ensure that you have a landing page created just for it. The messaging in the campaign should link all the way through.

For example, say you are a real estate agent in Surry Hills in Sydney, your campaign may look like:  
Target Keyword: “Sell My Property”  
Location: “Surry Hills, Sydney, NSW”  
Target Details: People In My Location  
Ad Unit Messaging: Sell Your Property In Surry Hills Download Your Free Surry Hills Price Guide  
Landing Page: Download Your Free Surry Hills Price Guide -> Enter Your Email Address To Download  

In the instance above your campaign is very specific and the messaging is consistent throughout. Rather than running a campaign that ends at your website homepage (which is very generic), this instead will get you a good AdWords Ad Quality Score – which is what Google uses to determine in which position to show your ad.  

Finding Customers Who Don’t Know They Want To Sell  

The trickier part is finding those customers who are not yet in the mindset to sell. This is best done by using demographic and behavioural data and interests to target customers.  

A Facebook Example:
Setup your Facebook advertising campaign with a Brand Awareness objective that targets those customers who have recently updated their relationship status to “Engaged” or “Married” – there’s a high chance those customers are looking to move house and sell their existing house.  

Alternatively you could setup an ad that targets a lookalike audience to existing pool of vendors by uploading your existing customer list and then creating a Lookalike Audience based on it. Facebook will match the details and information it knows of your existing audience and find people who are similar to it.  

An AdWords Example:
Similar to Facebook you can create a Lookalike Audience to your existing audience and target ads to it. We would also recommend that you use the Demographics and Interests targeting to find those customers who have an expressed interest in real estate or home decor.  

Remembering That Selling A House Is A Big Decision  

Unlike buying a new pair of shoes, selling a house is a huge decision and isn’t something most people enter into lightly. For those who were not already in the mindset of wanting to sell, you should ensure that you have Remarketing campaigns setup and ready to keep your brand front of mind with those customers who saw your initial ads and came to your website.

Use content to bring people along the purchase journey rather than expecting one ad unit is all that is required!   There are a tonne of campaigns you can run using the data that is available to you, making it the most targeted campaign possible – resulting in finding you more vendors who want to sell their properties.
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Emerging Technology in Advertising, Product Management, SEO
Many people love to flick through property images online – they’re well shot, usually highly aspirational and give you an insight into your neighbours lives – but these images are more than just property-porn, and should be used to their fullest beyond just on the property listing on major portals like realestate.com.au and domain.com.au.  

Real Estate companies are a bit of a special case when it comes to digital marketing because their primary customer is not the one you immediately think of – the buyer. Even though real estate companies spend a lot of money advertising to the buyer, their primary source of income is the seller but some do not optimise their homepage for that user.  

Speaking to all your customers
One of the first things we always begin a conversation with is establishing who your most important user is, and then optimising your website to speak to that person in the first instance – or we review your website user experience in other words. In the case of real estate that person is the vendor. So, rather than having the ability to search for a property as the top item in the content hierarchy – you should first have the ability to search for an agent or office. Champion your office location contact details and think through the content of the agent profile – always with the vendor in mind.
 
Targeting customers who know they want to sell
If you are spending money on Search Engine Marketing (SEM) make sure that you’re getting a good return from it by designing a landing page that is specific to your campaign. Keep it simple, on brand and with one clear call to action. SEM is a great way to put yourself in front of customers who already know that they want to sell their house but what if you want to reach customers who haven’t yet made that decision?
 
Targeting customers who don’t know they want to sell
Using data and technology to find new customers (programmatic media advertising) is a great way to target potential vendors. Use digital platforms to find users according to their demographics and behaviour, meaning your brand is front of mind when they decide to sell their house.
 
Targeting customers who don’t know they want to buy
If you’re trying to sell a home that is high-end, which typically would have a long sale cycle because of its high value (and therefore lower number of customers who can actually afford to buy it), doing your own programmatic media campaigns is a brilliant way to reach those customers wherever they are browsing on the internet – not where you think they might be. It’s a low-cost, easily trackable means of advertising, which comes with the added advantage of then being able to understand in real-time who is interacting with your ad and from that create new lookalike audiences, thereby exposing your ad to more potential buyers.
 
Making sure you join the dots
When you make the decision to go down this pathway, make sure you join the dots between the various parts of this same campaign. Ensuring that your website can talk to your AdWords which can talk to the other buying platforms – the more complete data you have the more knowledge you have to feed back into future campaigns.
 
Championing your amazing content on social media
As we said at the start, your photography is your hero, so use it for everything it’s worth on social media platforms – Instagram, Pinterest and Facebook are your key platforms here. Don’t just post links to the property listing on your website, use the different types of tech available on the platforms to help sell property – Instagram Stories / Facebook Live videos of auctions and inspections. It’s great to market your properties through the major portals but remember they are only one of the channels open to you to find buyers.

There are lots of other ways you can do more online for you to find new vendors. We love a bit of property-porn so if you want some assistance with your digital marketing – shoot us an email.
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