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Mobile Apps, Product Management

The fitness space in digital technology has always been full of companies who think that their invention is the next big thing that will change the market. There have been lots of great ideas and moving into 2015 we decided to explore the best of them. The ideas that will change the way you keep healthy, and might change the world’s fitness.

1. Smart Contact Lenses: Novartis and Google
This is one of our favourites. One day soon it should help with an individual’s management of diabetes. Rather than diabetics having to monitor blood sugar levels by taking small blood samples, in future they’ll be able to be alerted automatically without doing anything. The premise is simple: wear contact lenses which will monitor blood sugar levels via your tears, this information is then relayed back to servers via a tiny antenna contained within the lenses. Genius!

2. Smart Watches: FitBit
FitBit recently announced their new fitness tracker which combines all the elements of a normal fitness tracker, with a smartwatch. It’ll begin shipping in February for around $250 (USD). It has a heart rate monitor, built in GPS to track your distance and speed, and will send alerts when you receive a new call, text and are playing music.


3. Smart Music: Dry Case

Speaking of music, there are only a few companies out there who are making technology for the swimmers amongst you. The ability to swim and listen to music at the same time has always resonated with people and spawned the evolution of underwater speakers. But what if you don’t want to share your music with others (or they don’t want you to share it with them)? The best solution for those who use Spotify through their mobile phone is the Dry Case. It’s big enough to hold an HTC One M8, comes with an armband, and underwater headphones sold separately. There’s a bit of drag with the armband when swimming, and they could do with making one that is specifically swimming orientated, but it’s a great way to keep yourself doing laps for hours.

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Mobile Apps, Product Management
Ever felt frustrated when you were about to leave for a big night out and had to switch off your music to get into your taxi to get there? Well, now you don’t have to. Uber and Spotify have teamed up so that you can take your playlists straight into your Uber ride with you.

If you’re not familiar with Uber, it’s basically a ridesharing service that uses your phones GPS to locate you, find their nearest registered driver, and direct them towards you – even if you’re not sure where you are. You don’t need any cash, payment is taken straight from your registered credit card. Once you’re in, you control the music, and even the volume – all from your mobile phone. Isn’t technology great?!
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Emerging Technology in Advertising, Mobile Apps, Mobile Optimisation, Product Management
The buzzword of the past few months has been iBeacon. Everyone is talking about it and how to use it to increase user engagement and revenue, but just what is it? First of all, iBeacon is merely the Apple version (denoted by the ‘i’) of a particular type of technology that runs on Bluetooth Smart.

Beacon technology is not exclusive to Apple, they just brought it further mainstream when they launched it across their US retail stores in December 2013. It’s designed to provide interaction with your customers according to their specific location.

Back to basics, it works like this:
– Purchase, at least 3, beacons from a vendor and set them up with their own unique identifier
– Create a mobile app for iOS 7+ or Android 4.3+ and triggers certain actions when it is in range of your Beacons (using their unique identifiers)
– Setup your Geo-Fence. Beacons have a 70m range, meaning they can detect your customers up to 70m away.

What is most magic about Beacon technology is that your customer doesn’t need to have the app running on their device when they are in range of the Beacon. Think of a Beacon like a light-house which is constantly pinging out a signal in a 70m radius.

So how does all of this help your business? A practical implementation of this might work as follows: You are walking around Woolworths and have the Woolworths application downloaded on your phone. The 3 beacons setup around the store pickup your device when they are pinging for connections.

By co-ordinating the feedback and relative distance you are from each beacon the application on your phone can determine which aisle you are shopping in (fresh food for instance). Using this information, they can then present you with an offer for a product in that aisle which is cross-referenced against your previous purchase history. Giving you, the customer, an appropriate, time-sensitive, location based offer that you are more likely to interact with than a generic offer sent to your email account.  

Beacon Image - New Page (1)



That’s just one example of how you can use Beacons to further your business, but don’t limit your thinking to just in-store retail – there are lots of scenarios where you can use Bluetooth Smart, Beacons and mobile technology to increase your business. If you’re curious about how it could be applied to your business, get in touch and we can help you out.

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Mobile Apps, Product Management
Today an update to our #Brittana Challenge game went into the Apple App store. The #Brittana Challenge was an app developed on G67’s Social and Trivia platform which is targeted towards a specific subset of Glee fans. It allows them to compete in a trivia game, sources updates from Twitter, Tumblr, Google and FanFiction.net within the app.

Version 1 of the app achieved significant success despite limited marketing spend and we’re hoping for more of the same with Version 2 – especially with the 6th and final season of Glee due to be released next year.

The new version of the app’s key objectives are to increase user stickiness within the app, and provide an additional revenue source and it achieves it through an update to the question database and the ability to now download relevant tracks from Glee direct from iTunes.

This app has been discontinued.
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Emerging Technology in Advertising, Mobile Optimisation, Product Management
It’s no secret that traditional publishing (think print newspaper and magazines) have struggled with the dawn of digital and content being freely available online 24/7. In the same way as the music industry have raced to stop piracy instead of embracing the new revenue models that digital can bring, the publishing industry has been trying to lock consumers into subscription models for news content that they can get online for free elsewhere.

It’s worth noting that our founder’s background (way back in the days of very old Panasonic phones), was journalism. She started off wanting to break into the publishing industry, and learned all she could about their main revenue model: paid for by user, supplemented by advertising.

Back then, news wasn’t freely – in all senses of the word – available online, which meant that consumers were happy to pay the price for the magazine or newspaper and be sold to by advertisers inside. Now that consumers have access to publishers all around the globe, you can be sure that whatever news you are reporting is available elsewhere. So it begs the question: what can you offer your customers that they can’t get elsewhere? Editorial Selection

Now there is so much proliferation of content, it makes the relevant and useful information much harder to find. Enter mobile apps like NYT Now. This was an app launched by the New York Times designed to present you with the most important information, summarized by their editors for only $2 per week. Exclusive Content

Again pioneered by the NYT – New York Times Opinion. They took what was exclusive to them (the opinion pieces written by their editorial staff) and packaged it up in an easy to access format for just $1.50 per week. Integrated Content Content that has a presence in your print edition, on your website and in your app. Not just the same content repackaged for the different device or medium, but actually optimised for the device or medium. For instance, using mobile to its full potential. If you own Vogue, and know that your magazine is most frequently read in a hairdressing salon, then why not put an ad in the print version of the magazine to encourage your user to get their phone out and interact with the advert in order to get free hair product? Or use the app and augmented reality to see what they would look like with a particular model’s hairstyle?   After you have sorted out your content and established what you have that no one else has, how can you keep the advertising dollars rolling in? Pay per Download – just a few cents
Rather than paying on a subscription basis for access to every piece of content on a particular publication, instead pay on a per article basis. There’s a crowd-funding project on Kickstarter just now called Nanotransactions, the idea behind which is to let users pay just a few cents to access the articles they really want to read. Again, this requires good quality journalism and content that the user isn’t going to find elsewhere. Full disclosure: the man behind Nanotransactions, Nick Ross, is a friend of mine. Enhance your Print Edition
As an addition to your print edition, offer your advertisers the opportunity to insert their TVC into the magazine or newspaper. They get to use content they have already created and use it to further improve their brand presence. Increase your Advertising Footprint
Use mobile or tablet to have customers interact with the adverts inside your magazine, and use this to take their details and pass the leads back onto the advertiser, giving them what you’ve never been able to give them before: qualified leads from print advertising.   There is lots of potential out there, but let’s hope that the publishing industry doesn’t go the same way as the music industry.
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Emerging Technology in Advertising, Product Management
This was sent to us a couple of weeks ago. It was a campaign for British Airways that was put together by Ogilvy in the UK. Though it was actually done nearly a year ago now, it’s an excellent example of creative and tech knowledge combining. T

he premise of the campaign was a billboard in London’s Piccadilly Circus which uses surveillance technology to detect when there is a BA aeroplane in the air and close by the billboard. It then interrupts whatever advert is currently playing and is taken over by a child pointing up towards the plane, before overlaying the flight information: – Flight Number – Flight Destination – Destination weather

Take a look on YouTube to see more
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Mobile Apps
Having just spent the last 3.5 months traveling the world I’ve had the fortune to sample a number of different travel services using only my mobile phone or my tablet. Over the coming weeks I will take a look at different travel sites and services highlighting the things they’re doing well and where there’s definite room for improvement.
American Airlines

I flew a lot with American Airlines, and most of the flights were booked whilst I was on the move. They have no mobile optimisation, making the page very difficult to navigate from a smartphone. What should have been a very quick process was lengthy and off-putting. I also had trouble booking flights using non-American registered credit cards – in the end, I took to Expedia.
Lesson Learned: Build a site that is optimised for mobile and don’t rely on users to pinch and zoom to access your content. Consider where your user is coming from. Bangkok Airways

I was incredibly impressed with Bangkok Airways experience on mobile. They give you a mobile website to book from, which is easy to navigate with links designed to be used on a touch screen (i.e. big enough spaces between links to account for people’s fingers), and even a very clear option at the bottom of the screen to take you to the full version of the website should you choose. The mobile site focuses on the main items that would be important to someone on a mobile device: – Book a Flight – Check In – Manage your Booking – Flight Schedules – Contact Details It’s clean, it’s clear and it’s concise – they even let you select special meal options from their booking page.
Lesson Learned: UX and UI are important, consider the spacing between your links and make sure your links are a minimum of 44 x 44 pixels wide (the average size of a human finger). Alaska Air

Alaska Air have both a mobile site and the option of a native application for your device. Their advert for the application sits at the top of their mobile site and is unobtrusive, allowing the user to focus on the key functions of the site: – Book a Flight – Check In – Flights Status – My Account – My Trips and Reservations – Contact Details As with Bangkok Airways they also give the option to view the full site should you wish.
Lesson Learned: Advertise your native application on mobile, but keep it subtle and make sure it does not obscure the key functions of the mobile site. Virgin Australia

Virgin Australia’s mobile website gives a lot of screen real estate to their advertising carousel rather than focussing the user’s attention on menu items taking them to the key reasons for their visit to the site. Their “Contact Us” page has a lot of useful numbers, but none of them allow single touch click to call – making the user copy the number and paste it into their dialler.
Lesson Learned: Use the functions available to you on the device to their fullest extent to help make the user experience a slick one. In general most airlines are now switched on to the fact that a site that is usable via mobile is important, but it’s imperative that when you design a service to be used on mobile you consider the use cases and how to make it as easy a customer journey as possible.
   
This article first appeared on digitalministry.com.au
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